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| If you encounter any difficulties
other than those covered here, please contact
tech support |
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RR
Button didn't load in MS Word or Explorer:
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| When you install
RapidReader it loads with an "App
Integration" tool which controls the ability
to access RapidReader within a given application
such as MS Word and Internet Explorer. This is so
you can open RapidReader directly from the tool
bar of those applications. If upon installation
the RapidReader item does not appear please see
below. |
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MS Internet Explorer |
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There are no known issues with the RapidReader MS
Internet Explorer integration at this time. If you
feel an issue has been identified, then please contact
support. |
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MS Word |
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Q: After clicking the 'Install' button, the RapidReader
button is not present on the toolbar. |
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A: Two possible reasons can exist
for the button not being present.
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Answer 1: |
MS Word was not
restarted after the Install
button was clicked. Restart
the application and see if the
RapidReader button is now present
in the toolbar. |
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Answer 2: |
Enable
"Trusted Publisher" in MS Word
to allow RapidReader.
Background
:
The security level in MS Word
is keeping the RapidReader add-in
from being loaded at startup.
Many people have their security
setting within Word to be either
High or Very High, and understandably
so because macros can maliciously
affect a computer. Softology
understands this concern and
is in the process of obtaining
a digital certificate from a
registered and trusted Certificate
Authority, such as Verisign. Until
that time, the RapidReader Add-In
does not have an accompanying
digital certificate "signing"
the Add-In.
To view your security level
setting, open Word and click
the Tools->Macro->Security
menu item. On older versions
of MS Word, you may not see
a menu item named 'Security'
in this location. You can always
navigate to the Security dialog
by clicking the Tools->Options
menu item. The 'Options' dialog
will appear. Click the tab titled
'Security'. At the bottom of
the tab you should see a button
titled 'Macro Security'. Click
this tab and the Security dialog
will be displayed. The Security
dialog consists of two tabs,
'Security Level' and 'Trusted
Publishers'.
Since a digital certificate
does not yet exist to show Softology
as a "Trusted Publisher" in
this named tab, the add-in may
not be loaded at startup, depending
upon the security level selection
in the first tab.
Solution:
The security setting can remain
"High" to guard against other
malicious users, but the checkbox
in the "Trusted Publishers"
tab called "Trust all installed
add-ins and templates" must
be checked for the RapidReader
MS Word Add-In to successfully
load at startup (the image below
shows this checkbox circled).
After checking this box, click
the "OK" button to save your
dialog settings and restart
the MS Word application. You
should see the RapidReader button
present in the toolbar now.
If you don't, then shutdown Word, click
the "Uninstall"
button in the "MS Word Add-In
Integration" tab, click
the "Install" button, and restart
MS Word. Contact
support if you have followed
the above steps and still fail
to see the RapidReader button.
Screenshots:
RapidReader Button on Microsoft
Word Toolbar:
Security Dialog with Trusted
Publishers tab selected:
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| The Add-In Integration Utility
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| The Add-In
Integration Utility is included automatically
as part of the installation process
for RapidReader. It is located in the
Softology program folder.
To access it go to Start > Programs
> SoftOlogy > RapidReader App
Integration, then double-click on App
Integration Utility. This has two tabs,
one for Internet Explorer and the other
for MS Word. With this utility you can
install or uninstall the RapidReader
Button on the appropriate application.
For the procedure click on the "Help"
item on the Utility |
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For more information about the RR Button
installation
please see
: Topics above |
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I
can't see the RapidReader Button on the Tool Bar in
Internet Explorer: |
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Sometimes depending on how many
tools you have loaded, the size of the icons and
the way you customize your Browser, the RapidReader
Icon may be hidden in the default tool bar.
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The RR Icon on IE
Tool Bar |
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| 1) |
To see if it is hidden,
on the IE toolbar Click on the arrows
to the right of the tool bar to expand it
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OR |
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Modify the toolbar item
locations by customizing the toolbar. The
customization dialog can be viewed from the
View > Toolbars > Customize menu item.
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NOTE: If neither of these work,
see the information about "add in integration" above
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"NoText
Found Message" when I try to RR on a web page:
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A "text not found" or "no text available" message
usually happens at high traffic sites where content
is changing constantly. Frequently these are news
or entertainment sites. The text isn't available
"locally" on your machine because of the way their
server delivers the page to your browser. To access
this page for RapidReader... . |
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| 1) |
Select the "Printer Friendly"
page option on the web page |
| 2) |
From there follow the normal
procedure for RapidReading on the web. |
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| Some
pages display weird text characters |
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Some text elements may not be displayed properly
in RapidReader. These might include special characters
within the original document such as bullets or
currency symbols or language specific elements.
It may be that your machine doesn't have the required
font loaded. |
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| In TurboView
the text will stop briefly after each line. |
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RapidReader automatically interprets the construction
of the text in a document to create the rhythm of
human speech from the text flow. For most of the
documents that you will encounter the text will
be set to "wrap" from line to line as a paragraph.
This allows for the typical RapidReader experience.
However in some cases, the original document was
formatted to put a "hard carriage return" at the
end of each line. This is a throw back to the old
days of typewriters. You will occasionally find
this if for instance, a book or document was originally
scanned from a paper copy by an OCR (optical character
recognition) program. Some of the prominent free
electronic book initiatives available on the internet
have adopted this protocol. If that is the case,
there may be an HTML version of the book available
online which will have a "wrap" format. This will
eliminate the problem in RapidReader. |
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| When I open
a web page in RapidReader I get a long list of "stuff"
before the story content |
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pages will have navigation or advertising items in
addition to the content you're interested in. Once
in RapidReader, you can begin RapidReading from the
story: |
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In the ParagraphView,
scroll down to a word at the beginning
of the text you want to read. |
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Double-click on that word.
TurboView will begin RapidReading from there.
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| I can't edit
or copy the text in the RapidReader ParagraphView
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Although the RapidReader ParagraphView looks like
a word processor page, it is in fact a "read only"
document and the text is not directly editable.
To copy text you must use the Highliter feature and save your
Highlites. This will create a separate text file
copy of your Highlites. |
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| When I reopened
RapidReader, my User-Notes and Highlites disappeared
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If you Quit rather than "minimize" RapidReader as
you view a document, your Notes and Highlites will
be lost. You must save either the entire document
as an .r2d file or use the Save Notes and Highlites
functions. See Using Notes
and Highlites |
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| I don't see
the RR Button on my other browsers. How do I use RapidReader?
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Currently RapidReader integration is supported only
in Microsoft Internet Explorer. Please check the
web site for updates that will include integration
into other browsers such as Firefox. To use RapidReader
with a non-supported browser: |
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| 1) |
Click in the web page
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Click on Edit > Select
All (Ctl+A) |
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Then Select > Copy
(Ctl+C) |
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This will place the text
on the clipboard. |
| 5) |
In RapidReader Menu Bar Click
File > Open From Clipboard |
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This will display the text
in RapidReader ParagraphView |
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| There is
no RapidReader Button displayed on WordPad or Notepad.
How do I use RapidReader? |
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RapidReader currently doesn't place an integrated
button in Notepad or WordPad. But if you save from
either application as a text (.txt) file you can
simply "drag and drop" the document onto the RapidReader
desktop Icon. Or you can use File > Open from
RapidReader. |
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| How do I
use RapidReader with Word Perfect or other Word Processor
Programs? |
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Currently integration is only supported in Microsoft
Word. Please check the web site for updates that
will include integration into other word processor
programs. To use RapidReader with a non-supported
word processor applicaton: |
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| 1) |
Either Save the document
as a text file (.txt) and follow the "drag
and drop" procedure |
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OR |
| 2) |
In the document applicationClick
on Edit > Select All (Ctl+A)
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Then Select > Copy
(Ctl+C) |
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This will place the text
on the clipboard. |
| 5) |
In RapidReader Menu Bar Click
File > Open From Clipboard |
| 6) |
This will display the text
in RapidReader ParagraphView |
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